Privacy Policy

Information we collect

Depending on the features you use, BizMate may process:

• Google account information used for sign-in, including your Google account identifier, name and email address.
• Profile information you choose to provide, such as a nickname or optional mobile number.
• Bookings, merchant relationships, messages, attachments and a location only when you explicitly share it.
• Merchant-specific membership, points, rewards and redemption history.
• Merchant business information and operational data supplied by an authorised merchant user.
• Security, device, notification and service logs needed to operate and protect the platform.

How we use information

We use information to authenticate accounts, provide the features you request, connect customers with the selected merchant, operate bookings and memberships, answer merchant-specific questions, prevent abuse, maintain security and improve reliability. We do not sell personal data.

When information is shared

A merchant receives only the customer information needed for that customer's relationship with the merchant. Membership balances, rewards and histories are not shared across merchants. Merchant staff phone numbers and customer phone numbers remain private unless the owner chooses an explicit external contact action.

BizMate also uses service providers to run the platform, including Google for sign-in, Supabase for authentication and data services, Vercel for application hosting, and OpenAI when the AI assistant is used. These providers process information only to supply their services under their own security and privacy terms.

Retention and your choices

We retain information for as long as needed to provide the service, maintain transaction and security records, resolve disputes and meet legal obligations. You may update your nickname, change notification preferences and stop using BizMate. Account access, correction or deletion requests can be made through the support contact provided in your BizMate account or registration communications.

Security and international processing

BizMate uses access controls, tenant-isolated database policies, encrypted transport and private storage controls. No online service can guarantee absolute security. Service providers may process data outside Malaysia with contractual and technical safeguards.

Children and changes

BizMate is intended for people who can lawfully arrange or manage commercial services and is not directed to children. We may update this policy as the product or legal requirements change. Material changes will be shown on this page with a new effective date.